All payments for services or fund deposits are final. We do not refund, never. In some cases of non-fonctional services, refunds in terms of credit which can be used for later purchases can be made. Depeneding on the case we might aswell make a fund refund back to payement wallet. All cases are decided by admins and you need to open a ticket for any trouble. We also provide small packages of every Product incase a Test is required, so we do encourage to purchase the Test Package if in doubt and question.